Purpose
The purpose of this Standard Operating Procedure (SOP) is to outline the steps required for the effective onboarding of new employees, ensuring they are equipped and ready to begin their roles successfully.
Scope
This SOP applies to all new employees of the company across all departments.
Responsibilities
- HR Department: Sending offer letters and contracts, handling inquiries, and overseeing the completion of mandatory training.
- IT Department: Setting up necessary accounts and providing access to company tools.
- Direct Manager: Conducting orientation, assigning mentors, and monitoring the initial work phase.
Procedure
- HR sends the offer letter and contract to the new employee for signing.
- Once the contract is signed, IT is notified to set up the necessary accounts and provide access to company tools.
- On the first day, the direct manager conducts an orientation session and assigns a mentor to the new employee.
- The new employee is required to complete all mandatory training sessions within the first two weeks of employment.
- If any issues arise during the onboarding process, HR should be contacted immediately.
Notes & Best Practices
- Ensure all paperwork is completed and submitted before the employee's start date to avoid delays in the onboarding process.
- Regular follow-ups by the HR department with the new employee can help address any concerns or issues promptly.
- Mentors should be experienced and well-versed in the company's culture and operational procedures.
Important Warnings
Ensure that all IT setups are compliant with company security policies to prevent unauthorized access and data breaches.